Appointments

TEL: 028 91810044

PLEASE NOTE:

ALL ROUTINE APPOINTMENTS HAVE BEEN SUSPENDED DUE TO COVID 19. IF YOU FEEL YOU NEED MEDICAL ATTENTION, PLESE CONTACT THE SURGERY WHERE STAFF WILL TAKE DETAILS OF YOUR CONDITION AND REQUEST AN INITIAL TELEPHONE CONSULTATION.

DR HYLAND/RANKIN/LOGAN/ARMSTRONG

SAME DAY APPOINTMENTS WILL BE MADE AVAILABLE EVERYDAY, PLEASE PHONE AND SPEAK TO ONE OF THE RECEPTIONISTS. GP'S WILL NO LONGER TAKE TELEPHONE CALLS.

ROUTINE APPOINTMENTS WILL BE AVAILABLE TO BOOK AHEAD 72 HOURS, 1 WEEK OR 2 WEEKS IN ADVANCE. NO NEED TO PHONE AT 12 NOON.

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DR MCCANCE/YOUNGS/KIRK

Routine Appointments should be booked in advance by contacting our receptionists after 12 noon each day. Appointments are available daily Monday-Friday between 9.00am-12.30pm and 2.00pm-5.30pm. A separate appointment is required for each person to be seen.

The Treatment Room also operates on an appointment system, with a lunchtime closing between 1.00pm and 2.00pm. 

Owing to the high demand for appointments, if you are unable to keep your appointment, please cancel it by ringing our reception staff, preferably giving at least 24 hours notice. The appointment can then be offered to other patients.

Urgent Appointments

If you request an urgent appointment with a doctor, our reception staff will need to obtain some details of the problem to enable the doctor to assess the urgency of the appointment. It is not possible to request to see a particular doctor for an emergency appointment.

Emis Access Online Services.

You can request repeat prescriptions  through our website. Please contact Reception for your unique Online Access Pin.

Home Visits

 A request for a home visit should be made before 10.00am. Home visits are made on the basis of clinical need, for patients who are too frail to come to the surgery..

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Surgery.

Test Results

Dr's  Hyland Rankin & Logan

•  Monday - Friday 12.00pm - 12.30pm

Dr's Armstrong & Glass

•  Monday - Friday 11.30AM - 12.00PM

Dr's McCance Youngs & Kirk

• Monday - Friday 2.00pm - 2.30pm

Test results can be obtained by contacting the surgery 028 91816858 during the above times. Our practice administrator will pass on the results as indicated by the doctor.

Please do not ring for results of tests undergone at hospital, these will not be available via the Results line.

Telephone Advice

The doctors are available to take telephone calls from patients during designated times –

Dr's Hyland Rankin & Logan PLEASE NOTE AS OF 10TH JUNE GP'S IN THIS PRACTICE WILL NOT BE AVAILABLE FOR TELEPHONE CALLS.

• Monday only       08.30am - 11.15am
• Tuesday - Friday 10:30am - 11:00am 

Dr's  McCance Youngs & Kirk

• Monday - Friday 8.30 - 11am

Should you ring outside of these call times, our staff will advise you the call time is now closed and advise you of the next available 'routine call time'. Should your request be of an 'urgent medical nature' staff will take details of this and 'interrupt' the Duty Doctor as required.

Please be aware of the increase in demand for telephone consultations, this is causing increased volume of calls to The Surgery.